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FAQs

In today's competitive business world, if your company doesn't use outsourcing, you're missing out on a chance to cut costs and make more money. One of the best ways to solve most of your business problems and get ahead of the competition is to outsource. Knowing how outsourcing works can make you feel better. Here are some doubts and questions that most people who come to us for a service ask us.

Outsourcing is becoming the best choice for all business owners overseas, no matter how big or small their business is. Here are some of the benefits of outsourcing your staffing needs:

  • You can focus on your main business while the team or person you work with takes care of the daily tasks.
  • You get access to a higher level of expertise that would be hard to find locally and would cost you a lot more.
  • You have access to the best people, which makes sure that your work is done to your standards.
  • You can grow or shrink your team depending on what you need, and outsourcing gives you this freedom.
  • When you outsource, it makes sense that your overhead costs will go down.
  • Hire IT helpdesk
  • Hire Cybersecurity Expert
  • Hire AWS experts
  • Hire Azure experts
  • Hire Cloud experts
  • Hire DevOps Engineers
  • Hire IT Staff for NOC
  • Hire IT Staff for MSP
  • Desktop Support

As soon as you decide to work with VirtualHelpdesk, our Sales team will send you the Service Agreement. You can read it, sign it digitally, and send it back to us so that we can get the employee started as soon as we receive payment from you.

Yes. We have everything we need to get your employees to work on your project and get it done the way you want. We can help your employee because we have a very skilled and experienced IT infrastructure and security, HR, and admin team.

All IT-related risks can be found and fixed through our information security infrastructure. At the same time, our HR team is ready to deal with your new employees’ onboarding, HR questions and concerns, payroll, and other related issues.

You can send us an email with your questions at sales@virtualhelpdesk.tech, give us a call at +1 (725) 977-3776, or share your questions by visiting our website at www.virtualhelpdesk.tech. We will be happy to answer all of your questions, which you can send to us via email at sales@virtualhelpdesk.tech.

In the Service Agreement you sign with VirtualHelpdesk at the start of the relationship, there is a clause about data security and privacy that you and VirtualHelpdesk must follow. VirtualHelpdesk uses it by having its employees sign a Non-Disclosure and Confidentiality Agreement at the start of every assignment. This agreement tells the employees what they can and can’t do when it comes to sharing information. Our IT infrastructure is set up to find and stop any leaks of information. We follow the rules of GDPR, ISO-27001, and HIPPA.

As soon as you tell us what you need and what the job is, our hiring team will send you a few candidates who have passed an internal screening for you to talk to.

We have access to outside hiring databases with a number of candidates who fit your needs. Our hiring team is the first person the candidate talks to, and they carefully evaluate them based on their skills, experience, ability to communicate, and fit.

Then, you can talk to the candidates and choose the best one for your project based on your criteria.

VirtualHelpdesk connects you to the best candidate on the Indian job market, giving you easy access to his or her skills without you having to go through the difficult hiring process yourself.

We are prepaid service providers, which means that we will charge you for the services for the month at the beginning of the month.

In no way. If you outsource your need to VirtualHelpdesk, you’ll have more control over your business because you’ll have more time to work on specific areas that need improvement or attention. At the same time, the person you hired to do your regular work will take care of those tasks. It will give you more power over your business, for sure.

If you opt to work with us, you will have access to a larger pool of talented individuals, which means that our pricing are among the most competitive in the industry.
Because of the way we arrange our prices, providing you with excellent value for your money will be a given.

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